Frequently Asked Questions
An EAP is a confidential workplace service designed to support employees facing personal challenges or mental health concerns that affect their wellbeing or performance at work. EAP offers confidential, short-term counselling services to employees and their immediate families.
EAP helps improve employee wellbeing, which leads to higher productivity, better engagement, and reduced absenteeism. Supporting mental health also improves retention and helps attract new talent, as employees value companies that prioritise their wellbeing.
EAPs support employees with a range of challenges, including workplace stress, work conflict, anxiety, family and relationship issues, financial stress, substance abuse, grief, and life transitions.
Yes! Australian EAP is available to businesses of all sizes, including small businesses. We can tailor the program to suit your company’s needs.
– Employee Assistance Program: Confidential, evidence-based support from over 75 counselling experts.
– Critical Incident Response: Psychological support for traumatic events in the workplace.
– Webinars & Workshops: Comprehensive educational sessions.
– Employee App: Book appointments, access mental health resources, and more.
Our app allows employees to book confidential counselling sessions, view mental health videos, browse lifestyle content, access diet advice, get physical fitness tips, and more—all from the palm of their hands.
Businesses that promote psychological safety experience higher employee engagement, reduced turnover, and improved overall productivity. It also helps in creating a safer, healthier work environment and demonstrates genuine care for employees.
Getting started is easy:
1. Speak with an Expert: Contact us to discuss your needs.
2. Subscribe: Support your team by subscribing annually.
3. Download and Go: A quick app download, and your team is all set!